Know Before-You-Go

Our Destination Services team is happy to assist you by providing Canada Customs information. We can also connect you with a customs broker to facilitate your entry into Canada on your behalf. 

The Canadian Border Services Agency (CBSA) offers an International Events and Convention Services Program (IECSP).  When hosting international events in Canada, Canada Border Services Agency (CBSA) will be your contact for any border-related questions. CBSA regional coordinators will make sure that you are aware of all the border requirements early in your planning.

Consult the Canada Border Services Agency website and follow the step-by-step procedures.

Tax Rebate

The Foreign Convention and Tour Incentive Program (FCTIP) is a rebate program administered by the Canada Revenue Agency (CRA).

Foreign convention means a convention held in Canada where both of the following conditions are met:

At the time the sponsor of the convention determines the amount to be charged for the admissions, it is reasonably expected that at least 75% of the admissions will be provided to non-residents of Canada

The sponsor of the convention is an organization whose head office is situated outside Canada or, if the organization has no head office, the member or majority of members having management and control of the organization is or are non-resident.

Customs Broker

A customs broker can facilitate entry into Canada, acting on your behalf with the Canadian Border Services Agency. A customs broker can provide the appropriate information to be included in the exhibitor guide, manage shipping material (AV, gifts, etc.) to Toronto and offer assistance throughout your event. Your customs broker may also take care of the tax rebate process on your behalf.