Helpful Links

• Destination Toronto - EDGE Event: How to Build a Sustainability Action Plan
• Destination Toronto - EDGE Event: How to Tell Your Sustainability Story
• City of Toronto - TransformTO net-zero climate strategy

Taking action

• TIAO’s GreenStep Sustainable Tourism program
• Tourism Declares a Climate Emergency
• City of Toronto - local climate action organizations

Carbon calculators

• Climate Smart
• Carbon Fund
• Eco Base 

Training and education

• IMPACT Sustainable Tourism Conference
• Global Sustainable Tourism Council’s Training Program
• The Travel Foundation report - Envisioning Tourism in 2030 and Beyond 
• Canadian Climate Institute - Tip of the Iceberg Report

Best practices for tourism businesses

• Tips for changing tourists’ behaviour
• Climate change-mitigating upgrades to your business’s physical site
• Global Sustainable Tourism Council (GSTC) Industry Criteria

• Destination Toronto - article on Rainbow Registered program
• Pride at Work Canada - resources and best practices for creating safer, more inclusive workplaces that recognize the skills of 2SLGBTQIA+ people
• The 519 - a City of Toronto agency serving the 2SLGBTQIA+ community
• IGLTA - the International LGBTQ+ Travel Association
• TourismHR - Make Safe anti-violence and anti-harassment training program
• CGLCC’s Travel Market Guide for LGBT+ tourism development
• CGLCC - Building a successful LGBT+ tourism welcoming strategy
• CGLCC - Guide to designing 2SLGBTQIA+ inclusive business policies
• OUT for Business Entrepreneur Mentorship Program

• Destination Toronto: How to Make Your Business More Accessible and Barrier-Free
• Destination Toronto - EDGE Event on Inclusive Tourism: Creating Barrier-Free Environments and Experiences
• The Business of Accessibility Handbook
• Business Benefits of Accessible Workplaces 
• Accessibility Plan Example

Legislation

• Canadians with Disabilities Act
• Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
• Advancing Accessibility Ontario 
• Ontario Building Code – Section 3.8
• Ontario Human Rights Code
• Canadian Human Rights Act
• Canadian Charter of Rights and Freedoms

Web and Design

• Clear Print Guidelines (CNIB) PDF File
• AccessAbility: A Practical Handbook of Accessible Graphic Design
• AccessAbility: A Practical Handbook of Accessible Web Design PDF File
• Inclusive Design
• Microsoft Inclusive Design
• Designing for Accessibility
• ColorSafe
• WebAIM Contrast Checker
• WebAIM Articles
• PAC 2021- PDF Accessibility Checker

Events, Meetings & Festivals

• Zero Project Conference Accessibility Guidelines
• Planning Accessible Events (Ontario) PDF File
• Self Description 
• How to create a sensory friendly event 
• Accessibility in Video Conferences and Remote Meetings

Attractions 

• Supporting blind and visually impaired patrons 
• Descriptive directions and information for blind or partially sighted visitors to venues 
• Audio Descriptive Guide for your Attraction 
  • Museums PDF File
  • Arts Venues PDF File
• Tangled Arts - Relaxed Performances
• More about Relaxed Performances

Content and Marketing 

• A Way with Words and Images 
• Social Media Accessibility

Services 

• CNIB Business to Business Services

Built Environment

• The Illustrated Technical Guide to the Accessibility Standard for the Design of Public Spaces

Employment 

• Making Employment Practices for Accessible
• Hiring Persons with Disabilities

• Destination Canada – Tourism research and reports
• Destination Ontario – Research and insights
• Canadian Tourism Research Institute (Conference Board of Canada)
• Greater Toronto Airports Authority – Statistics
• Ontario Ministry of Tourism, Culture and Sport – Tourism Research
• Statistics Canada – Travel and Tourism
• Travel and Tourism Research Association, Canada Chapter

• Government of Canada Travel Advice and Advisories
• U.S. Centre for Disease Control and Prevention Travel Advisories

Tourism Industry Association of Ontario
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Google Small Business Hub
Google has launched the Google Small Business Hub, aimed at helping small businesses grow. It includes resources for: communicating with customers and employees, creating a Google business profile, website, and email, and Google ads.

Business Development Bank of Canada
BDC’s Business continuity plan is aimed at helping business owners develop a plan to minimize disruption in the event of an emergency, such as a disease outbreak, cyberattack or natural disaster.

Federal

• Canadian Heritage – Culture, History, and Sport
• Canada Summer Jobs  – application period starts in November of each year
• Tourism Growth Program

Provincial

• Ontario Arts Council

Municipal

• Toronto Arts Council Grant Program
• City of Toronto Grants, Incentives, and Rebates

Foundation grants

• Metcalf Foundation
• Trillium Foundation
• Laidlaw Foundation